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Understand the evidence

What green, yellow, grey and red mean

Know what has been checked, what remains possible and when to try a live-ticket search again.

A traveler reviewing a route map with clear green, yellow, grey and red status lights

The short answer

What matters most

The colors describe the strength and outcome of the available evidence. They do not rank how enjoyable a destination will be.

Green — live ticket evidence found

A live check found purchasable nonstop options for both travelers for a matching date window.

Keep in mindGreen is strong evidence at the recorded check time, not a guarantee that the same fare will remain available later.

Yellow — dates checked, but no paired fare found

The live search ran successfully, but it did not find suitable nonstop tickets for both travelers in the dates checked.

  • Try another date window
  • Try a different trip length
  • Check the next month
  • Confirm whether the route operates only on certain days

Grey — a route candidate, not yet confirmed

The destination appears in the route data. It may simply be waiting for you to run a live check, or the live check may not yet have enough evidence.

Keep in mindGrey does not mean no tickets. Open the destination to see whether a live check is available.

Red — the live check could not finish

A technical or provider problem prevented a reliable result. Red describes the check, not the destination or route.

  • Wait briefly and try again
  • Open an external flight-search link
  • Do not interpret the error as proof that no flight exists

Save this

Quick checklist

  • Read the text beside the color
  • Check when the live evidence was retrieved
  • Confirm that both travelers were checked
  • Retry yellow or red results with other dates when appropriate
  • Verify again before paying

Avoid these

Common mistakes

  • Reading grey as unavailable
  • Reading yellow as a permanent route closure
  • Treating green as a reserved fare

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